Start Your New Patient Experience Off Right When your new patient arrives, they will usually be the only patient scheduled…

Over the last decade, written patient consent forms have become the standard of care in dentistry, and our state dental…

In a dental office, communication is key.  Today I want to share a technique that improves communication between the office…

Time Out !! When you hear the phrase “time out,” the first thing you probably think about is a sports…

Tell me if this sounds familiar? You took your entire team to a continuing education course on improving customer service.…

The way you design your medical and dental history forms definitely affects efficiency. This article focuses on helping you save…

Looking for ways to systematize your dental office? In the book "The Checklist Manifesto" by Atul Gawande, MD, Dr. Gawande…